Return and Refund

At Daily Knack, we are committed to customer satisfaction and delivering high-quality, effective wellness products. Due to the nature of our products, we maintain strict hygiene and safety standards. Please review our return and refund policy below.

1. No Returns on Opened Products

Because we sell health and personal care items, we do not accept returns on any product that has been opened, unsealed, or used. This is to ensure the safety and integrity of our products for all customers.

2. Eligible Returns (Unopened Items Only)

We will accept returns only if:

  • The item is unopened, unused, and in its original packaging

  • The return request is made within 3 days of delivery

  • The product was damaged, incorrect, or defective upon arrival

To initiate a return, please contact our support team at [Insert Email/Phone Number] with your order number and a clear photo of the item.

3. Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please notify us within 48 hours of delivery. We may offer:

  • A replacement

  • A store credit

  • A full refund (in rare cases)

You may be asked to return the damaged item before a replacement is issued.

4. Refunds (If Applicable)

Once your return is received and inspected (if applicable), we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds are processed within 5–10 business days

  • Refunds will be made to the original payment method

  • If payment was made via bank transfer or cash-on-delivery, we will contact you for account details

5. Non-Refundable Situations

Refunds will not be issued for:

  • Products returned after being opened or used

  • Items returned without prior approval

  • Delays caused by courier or customer unavailability

  • Dissatisfaction based on expectations or individual reaction to product

6. How to Contact Us

For all return or refund inquiries, please reach out to:
Email: info@dailyknack.com
Phone: 551 229 9338
Please include your order number and clear details or photos of the issue.

Thank you for shopping with Daily Knack. We’re here to help you feel confident in your wellness journey — and we stand behind the quality of every product we sell.